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Privacy Policy

Last updated: April 2026

Solofold ("we", "us", "our") is committed to protecting your privacy. This policy explains what personal data we collect, why we collect it, and how we handle it, in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data controller

Solofold is the data controller for personal data collected through solofold.com and associated platforms. Contact: hello@solofold.com.

2. What data we collect

When you purchase a product

Payment and delivery is handled by Payhip (our payment processor). Payhip collects your name, email address, and payment information on our behalf. We receive your name and email address to fulfil your order. We do not see or store your full payment card details.

When you subscribe to our email list

We collect your email address when you voluntarily subscribe through our website, free tools, or checkout process. Email marketing is handled by Brevo (our email service provider).

When you use our free tools

If you provide your email address to access calculator results, we store your email address for marketing purposes (with your consent). The financial data you enter into our calculators is processed entirely in your browser and is not transmitted to or stored on our servers.

Website analytics

We may use privacy-respecting analytics to understand how visitors use our website. This data is aggregated and does not identify individual users.

3. Why we collect your data (legal basis)

  • Contract performance: To deliver products you have purchased.
  • Legitimate interest: To send transactional emails related to your purchase (download links, product updates).
  • Consent: To send marketing emails (tax tips, new product announcements). You can withdraw consent at any time by clicking "unsubscribe" in any email.

4. Third parties who process your data

  • Payhip — payment processing and digital product delivery
  • Stripe / PayPal — payment processing (via Payhip)
  • Brevo — email marketing and automation
  • Netlify — website hosting

Each of these processors handles data in accordance with their own privacy policies and GDPR obligations.

5. How long we keep your data

Purchase records: 6 years (as required for UK tax and accounting purposes). Email subscriber data: until you unsubscribe, at which point your data is deleted within 30 days. Website analytics: aggregated data retained indefinitely; no personal data is stored.

6. Your rights under UK GDPR

You have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate personal data
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Request data portability
  • Withdraw consent for marketing at any time

To exercise any of these rights, email hello@solofold.com. We will respond within 30 days.

7. Cookies

Our website uses essential cookies required for the site to function. We may use analytics cookies with your consent. You can manage cookie preferences through your browser settings. We do not use advertising cookies or tracking pixels from advertising networks.

8. International transfers

Some of our third-party processors (Payhip, Stripe, Brevo) may process data outside the UK. Where this occurs, appropriate safeguards are in place in accordance with UK GDPR requirements.

9. Complaints

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

10. Changes to this policy

We may update this policy from time to time. The "last updated" date at the top of this page indicates when it was last revised. Continued use of our website after changes constitutes acceptance of the updated policy.

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